Delivery Policy

In short: we will deliver the Products only after you pay for them in full through one of the methods displayed on the site.

(1) Depending on the specificity of the products/services, the delivery of the Products may be made either in electronic format (when we are talking about digital products/services or confirmations of participation in an event), or in physical format, to an address communicated by the Customer at the time of placing the Order.

(2) In the case of physical products, the Delivery of the Products will be made anywhere in Romania within the period communicated before the completion of an Order. Please note that this delivery period is indicative, based on previous orders in the respective areas and that it may undergo changes, about which we will make every effort to notify you in a timely manner. We will not be liable for delays in the delivery of the Products that occur for reasons beyond our control or due to the fault of a carrier (for example, courier, post office, etc.).

(3) The delivery of the Products will be made for a fee or free of charge, depending on the conditions applicable to the Order, which will be communicated to you before the completion of the Order. If applicable, we will inform you of the available delivery methods and you will be able to choose one of these methods before completing the Order.

(4) If, upon delivery of the Products, we cannot find you at the address indicated in the accepted Order, delivery will be attempted again, after which the Products will be returned, and you will bear the costs of a new shipment, regardless of the value of the Products ordered.

(5) We will use our best efforts to ensure proper packaging of the Products together with the Specifications and all necessary accompanying documents.

(6) The Seller reserves the right to delay or cancel any delivery of the ordered Products if it cannot be honored for reasons beyond the Seller's control, including but not limited to: force majeure events, wars, acts of terrorism, protests, riots, civil unrest, fires, explosions, floods, epidemics, strikes, etc.

International transport

There is a possibility to provide international transport in Europe, only in the countries where the courier company we collaborate with delivers. In the case of transport outside the country, the customer bears the delivery cost. If you are interested in us delivering to Europe, send us an email at comenzi@gb.ro, and we will get back with all the details.