Terms and Conditions

1. Introduction

This document (published in electronic format at: https://gb.ro/ together with all other documents to which it refers represents what we will generically call "Terms and Conditions" or "Terms", meaning the rules that will regulate the situation between us, as Seller and you, in 1.1 Who are we?

Below you will also find our identification data:

Name	GADGET BIGBOYS SRL
Registered office:	Bucharest County, sector 1, BERCA Street no. 5 - Zeletin Street no. 1
Trade register number:	J40/16585/24.09.2021
Unique identification code:	44961028
Phone:	0756 024 024
E-mail:	info@gb.ro

In addition to the official name above, you can also find us under the brand name "GB.ro" - throughout this document we will refer to us as the "Organization", "Seller", "Company", "GB.ro". We are a company that offers products through the website https://gb.ro/ as well as through all media profiles/pages associated with this brand, including but not limited to Facebook: coming soon , Instagram: https://www.instagram.com/wwwgbro/?hl=en , and we will refer to all of them as the "Platform").

Accessing the Platform implies unconditional acceptance of the Terms and Conditions that we will detail below. If you do not accept these Terms, we will not be able to conclude a contract with you, meaning we will not be able to deliver the products or provide the services you request, including responding to any requests you may have.

1.2 Who are you?

You are a person who arrives on the Platform in search of a Product that we could offer you. At this moment you are a User of the Site. When you place an order with us on the Site, and we begin the necessary steps to honor it, you will become a Customer, because you will enter into a contractual relationship with us (through a contract concluded remotely, i.e. by electronic means).

1.3 Definitions. Purpose

(1) Because there are already so many details and information to take into account, we have decided to define certain terms that we will use on a regular basis, in order to facilitate the reading of the document. You can find these terms below:

(2) The following terms used in capital letters shall have the meanings below, unless expressly provided otherwise:

"Seller" means GADGET BIGBOYS SRL, a limited liability company, as we identified ourselves in section 1.1

"Products" means any goods (products) or services that are offered to the Customer for purchase, for a fee, through the Platform.

"Client" means the natural person who accesses the Platform and places an Order to purchase Products offered for sale by the Seller. Client also means a legal entity that places an Order through a natural person on its behalf.

"Order" means an order placed by the Customer through the Platform through which the Customer expresses his commitment to purchase one or more Products, under the conditions provided for in this document and/or agreed with the Seller through a means of distance communication.

"Account" means the section of the Platform accessible to the Client through the use, as an identification, of an e-mail address and a password, which allows the Client to submit an Order and which contains information about the Client and the Client's history on the Platform (e.g., Previous Orders, tax invoices, guarantees, etc.).

"Contract" means the consensual distance agreement entered into between the Seller and the Client, without their simultaneous physical presence, regarding the sale, respectively the purchase, of one or more Products on the Platform, by launching an Order by the Client and its acceptance by the Seller, in compliance with the legal provisions and the terms and conditions for the online sale of the Seller's services and products. As a rule, the Contract is concluded in Romanian.

"Return Period" means the period of 14 (fourteen) calendar days, as stipulated by the legislation in force applicable to consumer rights in distance contracts with professionals (or any other period that may become mandatory under the relevant legislation in Romania), within which the Customer has the right to return the Products to the Seller. The return procedure and the manner in which it is valid and applied is described in this document.

"Platform" means the websites owned or used by the Seller, including the pages and profiles on social networks, having the domain https://gb.ro/ . The Platform is also used to process and manage Orders for the delivery of Products and to record payments related to their sale. In case there is also an Application, the Platform will include, where applicable, this component as well.

"Specifications" means any details regarding the characteristics of the Products as specified in the description available on their packaging and on the Platform.

"Transaction" means the payment operation carried out by the Customer, respectively the collection by the Seller, of an amount of money as a result of the sale by the Seller, respectively the purchase by the Customer, of one or more Products.

(3) This document establishes the terms and conditions applicable to the relationships that arise between the Seller and each Client who uses the Platform in order to, on the occasion of or after placing an Order.

(4) The headings are included in this document for ease of navigation and structuring of the document and will not affect its interpretation.

(5) For the avoidance of doubt, in accordance with the business policy established independently and unilaterally by the Seller, the sale in the online environment (e.g., through the Platform) of the Products commonly marketed by the Seller is made to consumers who are natural persons or to legal entities. In the event that certain Products are limited to only a certain category of Customers, this will be specified in the Specifications or in another visible place next to the Product (such as, for example, certain Products intended only for legal entities or only for natural persons).

(6) Aspects regarding confidentiality and the processing of personal data related to the use, in any form, of the Platform are governed by the privacy policy/information note ("Privacy Policy"), which supplements these Terms and Conditions. Please read the Privacy Policy in full here .

(7) Use of the Platform implies express acceptance by any Client of these terms and conditions and the Privacy Policy, as well as other documents that have been indicated throughout these Terms.

(8) We reserve the right to modify the Terms at any time, and their updated form will be accessible by Customers on the Platform, in the "Terms and Conditions" section. The relationship between the Seller and the User/Customer will be governed by the form at the time of accessing the Site, respectively placing the Order.

(9) These terms and conditions applicable to online sales are available to the Customer for storage and reproduction.

2. Platform Policy. Main features of online sales by the Seller

In short: we must all have a correct attitude and not use the Site in ways that are contrary to the law or good morals. If we suspect that your intention is not to seek information about Products or to purchase them, we reserve the right to not allow you to place an Order or even limit your access to the Site. The Order that you place with us on the Site will be considered accepted only when we confirm this to you.

(1) Access to the Platform for the purpose of placing an Order is permitted to any potential Customer who acts with a legitimate purpose and who intends to purchase one or more Products from us, in compliance with these terms and conditions.

(2) By Customer we mean a legal or natural person who is: (a) at least 18 years old or (b) at least 14 years old, who has received authorization from a parent/guardian/legal representative to access the Site. If you have authorized a minor to use the Site, you are responsible for their entire behavior on the Site, including any action that the minor may take.

(3) Abusive use of the Platform is strictly prohibited. Abusive use is any use of the Platform in a manner that is contrary to fair business practices, applicable law, or in any other manner that would be likely to harm us or our Affiliates/Partners in any way (by "Affiliates" we mean persons from the same group of which we are a part, and by "Partners" the persons with whom we have a collaborative relationship).

(4) We reserve the right to deny you access to some or all of the Platform's features and to restrict the processing and/or delivery of an Order if, in our reasonable opinion, there are suspicions of fraud on your part, if you engage in behavior that may harm our interests or those of our Affiliates/Partners, or if you misuse the Platform.

(5) By using the Platform and, where applicable, registering an Order, you accept and agree to the form of remote communication (e.g., by telephone or e-mail) through which we conduct our operations.

(6) All information used to describe the Products (including, but not limited to, static or dynamic images, descriptive text, graphic or video presentations) does not impose any obligation on our part, these having an exclusively presentation and informational role. We will take all reasonable care to ensure the accuracy of the information regarding prices, Products and their Specifications presented on the Platform.

(7) If prices or any other details regarding the Product Specifications have been incorrectly displayed on the Platform, for any reason, and you have placed an Order, we will inform you by email or through another agreed means of communication, as soon as possible regarding such error.

(8) We may publish on the Platform information about Products and/or promotions that we have, either ours or those of our Affiliates/Partners, for a certain period of time and within the limit of available stock. Please note that there may be situations in which we will not be able to display stock or update data in real time, but we will inform you before confirming the Order, and you will be able to decide whether or not to accept the new conditions.

(9) Products that are the subject of sale within a promotion or campaign of any type will also be subject to the terms and conditions applicable to that campaign or promotion, which we will inform you of.

(10) Any promotions presented on the Platform are valid for the duration mentioned. If no duration is indicated for the promotions, they will be valid within the limits of available stocks/spaces.

(11) The notification received by you by e-mail after placing the Order regarding the taking over of the respective Order has an informational role and does not represent the acceptance of the Order by us. The Order is considered accepted by us at the latest upon delivery, respectively the provision in electronic format of the tax invoice, as well as the products ordered by you. If you have already made the Payment for the respective Order and we do not accept it, we will return the transferred amounts to you.

(12) For justified reasons (including, but not limited to, the lack of stock of some Products), we reserve the right to modify the type or quantity of Products in the Order. In such a situation, we will immediately notify you of the modification, and you will be able to accept or refuse the modification of the Order. If you refuse, the Order is considered canceled, and the parties will be restored to the situation prior to the issuance of the Order (including by refunding by us of any amounts received, if applicable) and without any liability to you.

(13) The Order is accepted and the Contract is considered concluded between us and you, when you receive a shipping notification (by phone call/SMS/email/push notification or other means) of the Products in the Order (when we are talking about physical, tangible goods).

(14) Please note that this document (together with all other documents to which we refer, as well as any subsequent agreements between us and you regarding the Order, whether made in writing, on electronic or physical media) forms part of the Contract.

(15) You can generally contact us at the e-mail address in the "Contact" section of the Platform for any questions or problems you may have regarding the Order, including to identify and correct any errors that occur when entering data. Depending on the technical developments of the Site or the Application, you may have other methods of communication with us at your disposal (such as online chat, communication from your Customer account, social networks, etc.), which we will inform you of. However, if you do not tell us about these aspects prior to issuing the notification or starting the provision of the Services, these changes will only be possible in exceptional cases, which do not involve a disproportionate effort on our part and which are legally valid.

3. Orders

In short: we explain how you can place an order for a Product, how we process orders, what our and your rights and obligations are, when we consider an order completed and how you should proceed to make the Payment.

(1) You will be able to place an Order through one of the methods indicated on the Site, such as: through the Platform, online by email, by telephone.

(2) You will be able to place an Order, consisting of one or more Products, through the Platform, by registering an account beforehand, by adding the desired Products to the shopping cart. In the event that the Products need to be modified according to the specifications, you will have to choose one of the options, if available, or to provide us with certain additional information at the time of placing the Order. If you fail to do so, we reserve the right to no longer be able to make any further changes to the Order, especially if it would involve a disproportionate effort on our part (such as changing the delivery address, billing details or other specifications that can be adapted).

(3) If you do not wish to create an Account in the dedicated section of the Platform for placing orders, one of our operators will contact you to help you place the order and will complete the necessary information for you, as you will communicate it. Please note that in this procedure you give your express consent to the processing of your personal data, and any inaccuracy or inconsistency with reality will be your responsibility, as if you had personally completed the respective data. In certain cases, telephone calls may be recorded, based on our legitimate interest in having proof and clear evidence of Orders placed in a manner other than through the Site and to help us with that information in the event of a problem between us.

(4) You will be able to create an Account in the dedicated section of the Platform, according to the instructions existing on the Platform at that time (such as with an email address and a password). If you create an Account, you will be able to more efficiently manage the Orders placed on the Platform, having the possibility to view in the Account information about Previous Orders, account details, payment methods, etc.

(5) Orders can be placed at any time, but as a rule they will only be processed on business days, between 9:00 and 18:00. Any Order placed on a Saturday, Sunday or any day declared by law to be a legal holiday will be processed on the next business day.

(6) We reserve the right to validate Orders before honoring them and we will contact you by phone, email or other available method, and you expressly declare that you accept this right of ours.

(7) Adding a Product to the shopping cart, in the absence of completion of the Order, does not lead to the registration of an Order and implicitly to the automatic reservation of the Product added to the shopping cart but not paid for.

(8) The Order will be considered completed upon full payment by you of the price of the Products in the Order, through one of the payment methods accepted by us as expressly indicated on the Platform and which you can consult at the latest at the beginning of the Order formulation process.

(9) By completing the Order, you confirm to us that all the data you have provided is correct, complete and true at the date of placing the Order. By placing an Order, you explicitly acknowledge that the respective Order implies your firm obligation to pay the "total payment amount" indicated. Other changes to Orders (such as identification data, e-mail addresses or delivery addresses will only be possible if technically possible, without involving an additional cost to us).

(10) By creating an Account or, as the case may be, completing the Order, you agree that we may contact you, by any available means, namely automated call system without human intervention, fax, e-mail, in any situation where it is necessary to contact you to complete and process the Order. The lack of a response from you, through one of the communication methods made available through the Platform to our requests may lead to the invalidation of the Order.

(11) Products purchased through the Platform may not be resold or distributed for commercial purposes, being intended for personal use, unless otherwise provided in the Specifications. In the case of events with physical presence, the reservation and participation in the event is nominal and changes will be possible only if this is logistically possible and does not involve costs on our part. As a general rule, we reserve the right to limit the purchase of Products to a maximum number of Products for each Customer, the number being independently determined by the Seller and communicated to the Customer prior to placing the order, either in the Specifications or in the general policy regarding the management of Products.

(12) We may subcontract a third party to deliver the Products that are the subject of the Order, about which we will inform you (such as at the time of completion of the Order when we tell you which courier we will use for the transport or when we communicate the AWB data to you), without your consent being required.

(13) We may cancel an Order placed by you, with concurrent or subsequent notice, and without such cancellation incurring any liability to you, in the following cases:

(a) the bank that issued your card does not accept the Transaction, in the case of online payment;

(b) our card processor with which we collaborate does not validate or invalidate the Transaction (for example, either because there are insufficient funds or for other reasons, according to the processor's policy), in the case of online payment;

(c) the Payment is not completed within the time limit indicated in the proforma invoice, in the case of payment by bank transfer/internet banking;

(d) the data you provide us when accessing the Platform is incomplete or incorrect;

(e) you do not confirm the Order to us when we contact you for this purpose;

(f) we reasonably believe that by accessing the Platform and placing the Order you are pursuing an illicit purpose or one that may cause any kind of harm to us, our Affiliates or Partners;

(g) any of the terms and conditions of this document have not been complied with.

4. Prices. Invoicing. Payment

In short: to benefit from our Products, you must pay the amount indicated for them, as displayed at the time of completing the Order, through one of the available methods (card payment/bank transfer).

(1) The prices of the Products displayed on the Platform or communicated to the Customer are expressed in Lei and may or may not include VAT according to the legislation in force, as they will be displayed on the site. Any transport or delivery fees are not included, unless this is expressly displayed at the time of completion of the Order. The prices valid for the Products are those displayed on the Platform or communicated to the Customer at the time of completion of an Order.

(2) We may update the prices of the Products at any time, and such update will replace any previously displayed prices for those Products.

(3) For those Products for which we cannot indicate the price in advance and, where applicable, all additional shipping or delivery costs, we will be able to provide you with a price calculator or we will contact you by e-mail/through the Account created for this purpose.

(4) We will issue you an invoice for the Products purchased/delivered, your obligation being to provide us with all the necessary information according to the legislation in force for us to issue the invoice - please pay special attention when entering the data, as we will not be able to modify the data in the proforma/fiscal invoices issued.

(5) As a general rule, we will send you the invoice related to the Order for the Products sold/delivered either in material format (on paper) upon delivery of the Products, or in electronic format, by e-mail and/or in your Customer account, which we encourage you to check constantly (it is also possible that our messages end up in the SPAM folder, so please check there as well).

(6) According to the legislation in force in Romania, when we accept payment by bank card, we will not request additional payments.

(7) In the case of online payments, we are not and cannot be held responsible for any other cost incurred by you in addition to the price of the purchased Product, including, but not limited to, bank transfer or currency conversion fees applied by the bank issuing the Customer's card, if the card's issuing currency differs from the currency in which the sale is made.

5. Delivery of Products

In short: we will deliver the Products only after you pay for them in full through one of the methods displayed on the site.

(1) Depending on the specificity of the products/services, the delivery of the Products may be made either in electronic format (when we are talking about digital products/services or confirmations of participation in an event), or in physical format, to an address communicated by the Customer at the time of placing the Order.

(2) In the case of physical products, the Delivery of the Products will be made anywhere in Romania within the period communicated before the completion of an Order. Please note that this delivery period is indicative, based on previous orders in the respective areas and that it may undergo changes, about which we will make every effort to notify you in a timely manner. We will not be liable for delays in the delivery of the Products that occur for reasons beyond our control or due to the fault of a carrier (e.g., courier, post office, etc.).

(3) The delivery of the Products will be made for a fee or free of charge, depending on the conditions applicable to the Order, which will be communicated to you before the completion of the Order. If applicable, we will inform you of the available delivery methods and you will be able to choose one of these methods before completing the Order.

(4) If, upon delivery of the Products, we cannot find you at the address indicated in the accepted Order, delivery will be attempted again, after which the Products will be returned, and you will bear the costs of a new shipment, regardless of the value of the Products ordered.

(5) We will make every effort to ensure proper packaging of the Products together with the Specifications and all necessary accompanying documents.

(6) The Seller reserves the right to delay or cancel any delivery of the ordered Products if it cannot be honored for reasons beyond the Seller's control, including but not limited to: force majeure events, wars, acts of terrorism, protests, riots, civil unrest, fires, explosions, floods, epidemics, strikes, etc.

6. Transfer of risk and ownership of the Products

In short: after you purchase a Product from us, all risks are transferred to you.

(1) If we personally deliver the Products to you, the risk of loss or damage to the Products is transferred to you when you or a third party designated by you, other than the carrier, takes physical possession of the Products.

(2) If we use third parties to carry out the Delivery (such as courier services, postal services or third parties), the risk will be transferred to you at the time of delivery of the Products to the carrier, without prejudice to your rights against him (for example, when the carrier damages your Products).

(3) Ownership of the Products will be transferred upon delivery, after you have made the payment, to the delivery location indicated in the Order. Delivery will be deemed to have been made by you signing the transport document provided by the courier or by signing the receipt on the tax invoice or other delivery document in the case of deliveries made by the Seller.

(4) In the case of digital products, you will receive a non-exclusive license to access the respective product, limited to a certain period of time or unlimited, depending on the characteristics of the product, the ownership right remaining with us or the person expressly indicated in the Specifications/other place of identification. The Product Specifications will expressly mention the licensing period, as well as access to certain future features and whether or not these will be subject to a fee.

7. Customer's right of withdrawal

When you buy a Product online from us, you have the right to return it within 14 days, without telling us why you want to do this.

(1) If you are a natural person, you have the right to unilaterally terminate the Contract for certain Products, within 14 (fourteen) calendar days ("withdrawal period"), without having to justify the decision to withdraw and without incurring any costs other than those established by law.

(2) The withdrawal period expires within 14 (fourteen) calendar days from:

(a) the date of conclusion of the Contract, in the case of Contracts for the provision of services;

(b) the day on which the Customer or a third party, other than the carrier and indicated by the Customer, takes physical possession of the Products, or:

(i) if the Customer places a single Order for multiple Products that will be delivered separately, the day on which the Customer or a third party, other than the carrier and indicated by the Customer, takes physical possession of the last Product;

(ii) in the case of delivery of a Product consisting of several lots or pieces, the day on which the Customer or a third party, other than the carrier and indicated by the Customer, takes physical possession of the last Product or the last piece;

(iii) in the case of Contracts for the periodic delivery of Products for a determined period of time, the day on which the Customer or a third party, other than the carrier and indicated by the Customer, takes physical possession of the first Product.

(3) To exercise the right of withdrawal, you must inform us of your decision to withdraw from the Contract. To this end, it is necessary to send the return request to the e-mail address in the "Contact" section of the Platform ( comenzi@gb.ro ) or to call us at the number available on the site, mentioning:

Name and surname
Phone number where you can be contacted for more details (only if applicable)
Order number
Ordered products

(4) The exercise by the Client of the right of withdrawal ends the obligations of the Client and the Seller, as the case may be:

(a) to perform the Contract;

(b) to conclude a Contract, if the Customer has placed an Order.

(5) Unless the Seller has offered to take back the Products, the Customer shall return the Products or hand them over to the Seller or to a person authorised by the Seller to receive the Products, without undue delay and at the latest within 14 (fourteen) calendar days from the date on which the Customer communicated to the Seller his decision to withdraw from the Contract. The deadline is met if the Products are sent by the Customer to the Seller before the expiry of the 14 (fourteen) calendar day period.

(6) The Customer bears only the direct costs related to the return of the Products, unless the Seller agrees to bear those costs and informs the Customer thereof.

(7) The Seller shall reimburse all amounts received from the Customer, including, where applicable, delivery costs, without undue delay and, in any case, no later than 14 (fourteen) days from the date on which it is informed of the Customer's decision to withdraw from the Contract.

(8) The reimbursement of amounts is made using the same payment methods as those used by the Client for the initial Transaction, the Client not being able to opt for another reimbursement method, unless the Seller expressly makes this possibility available.

(9) The Seller is not obliged to reimburse additional costs if the Customer has explicitly chosen a type of delivery other than the standard delivery offered by the Seller.

(10) The Seller may postpone the reimbursement until the date of receipt of the Products that were the subject of the Contract or until the moment of receipt of proof from the Customer according to which he sent the Products to the Seller, taking into account the earliest date.

(11) According to the legislation in force applicable to distance contracts, the right of withdrawal is not ensured in the case of:

(a) service contracts, after the complete provision of the services, if the performance has begun with the prior express consent of the Customer and after the Customer has confirmed that he has become aware of the fact that he will lose his right of withdrawal after the complete performance of the Contract by the Seller;

(b) the provision of Products manufactured to the specifications submitted by the Customer or clearly personalized;

(d) the supply of sealed Products that cannot be returned for health protection or hygiene reasons and which have been unsealed by the Customer;

(e) the supply of Products which are, after delivery, by their nature, inseparably mixed with other elements;

(f) contracts in relation to which the Customer has specifically requested the Seller to travel to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides other services than those expressly requested by the Customer or supplies products other than the spare parts indispensable for carrying out the maintenance or repair work, the right of withdrawal applies to those additional services or products;

(g) Products/Services for which it is not possible to return the products according to the legislation in force (i.e. event tickets, food products, cosmetics, digital licenses, in-ear headphones, etc.).

NOTE ON HYGIENE AND RETURNS: According to Art. 16, letter e of OUG 34/2014 , In-Ear headphones (which enter the ear canal) are exempt from the right of return if they have been unsealed, for health protection or hygiene reasons. Please note that once the packaging seal is broken, this product can no longer be returned except in the event of a confirmed manufacturing defect (warranty).

8. Warranties

In short: Our products benefit from the guarantees offered by the legislation in force and which apply to us. If the guarantee is not applicable (for example: in the case of services or specific Products), we will indicate the existing guarantees under the Products or in our general policy regarding order management.

8.1 Physical Product Warranty

(1) All physical Products sold by us benefit from the legal guarantee of conformity, according to the legislation in force. The guarantee applies to normal conditions of use and is valid only for products purchased and paid for by the Customer from the Seller.

The warranty is provided based on the invoice and is valid for 24 months for individuals and 12 months for legal entities. The warranty enters into force from the moment the Customer receives the product and, in the event that the Customer places a single Order for multiple Products that will be delivered separately, the warranty enters into force from the date the Customer receives each product separately.

(2) In accordance with the legislation in force, if applicable, the Products benefit from a guarantee of conformity according to Law GEO 140/2021 . The conditions for granting guarantees may vary depending on the manufacturer and are established in the commercial policies of each manufacturer, at national level. If an extended warranty period is specified in the Product presentation, then the longer term will apply.

(3) Our liability, in accordance with GEO Law 140/2021, may be engaged if the lack of conformity occurs within a period of 2 years, calculated from the Delivery of the Product, for Products with an average duration of use of at least 2 years.

(4) The guarantee involves the following stages: (a) replacement of the Products and (b) reimbursement of the value for non-conforming products.

(5) The conditions for granting guarantees may vary depending on the manufacturer and are established in the commercial policies of each manufacturer, at national level.

Repairs or replacements are carried out in compliance with the following conditions:

no costs;
within a reasonable period which may not exceed 15 calendar days from the moment the seller was informed by the consumer about the lack of conformity, taking into account the nature and complexity of the goods, the nature and seriousness of the lack of conformity and the effort required to complete the repair or replacement;
without any significant inconvenience to the consumer, taking into account the nature of the goods and the purpose for which the consumer requested the goods in question.

If the lack of conformity is to be remedied by repair or replacement of the goods, the consumer shall make the goods available to the seller.

For hygiene reasons, we do not accept returns of products that come into direct contact with the body, such as in-ear headphones, if they have been unsealed and used.

It is not considered to be a lack of conformity if, at the time of concluding the sales contract, the consumer was explicitly informed that a certain characteristic of the goods does not meet the objective conformity requirements provided for in art. 6 paragraph (1) of GEO 140/2021, and the consumer expressly accepted this at the time of concluding the sales contract.

The seller takes delivery of the replaced goods at his own expense.

If the consumer obtains termination of the sales contract as a whole, in relation to some of the goods delivered under the sales contract:

the consumer returns the goods to the seller, at the latter's expense;
the seller shall reimburse the consumer the price paid for the goods upon receipt of the goods or proof presented by the consumer that the goods have been returned;
the seller reimburses the consumer the amount of money using the same payment methods as those used by the consumer for the initial transaction, unless the consumer has agreed to another payment method and provided that the consumer is not responsible for paying commissions following the reimbursement.

Warranty conditions

If the consumer does not install, within a reasonable time, the updates that maintain the conformity of the goods, which are provided by the seller, the seller will not be liable for the conformity caused exclusively by the lack of the relevant update.
The instructions for use and installation must be read and followed before installing and using the product.
Compliance measures will not be applied if the products have been used in a manner other than their intended purpose, if inappropriate detergents or chemicals have been used.

Procedure to follow in order to access the guarantee

The customer must contact the GB.ro team at the email address comenzi@gb.ro , or at the phone number on the site, mentioning the data related to the product or attaching the invoice received upon purchase of the product.
The customer can also contact the GB.ro team at the phone number displayed on the site, from Monday to Friday, between 9:00 AM and 6:00 PM, excluding Legal Holidays.
The GB.ro team will respond within 48 hours of the request sent by email and will determine together with the customer the method of implementing the guarantee.

9. Intellectual Property

In short: everything you see on the Site belongs to us in terms of intellectual property or we have the right to use them, and you agree not to violate these rights and not to use anything on the Site without our consent.

(1) The trade names, trademarks, copyrights and any other registered or pending intellectual property rights relating to Products owned or used by Seller are and shall remain the exclusive property of Seller or, as the case may be, Seller's licensors. Customer shall have no right or claim in respect thereof.

(2) The User/Client shall not act in any way that could infringe the rights provided for in art. 9(1) above. The User/Client undertakes not to use in his/her activity any sign or name similar or identical to the trademarks, trade names of the Products, etc., either as part of a name or in any other way.

(3) All information available on the Platform (including, but not limited to, static or dynamic images, text, logos, symbols, commercial representations, videos, etc.) that can be viewed or accessed in any way by using an electronic device, the content of emails sent to the User/Client by the Seller, any information communicated to the User/Client (including, but not limited to, data relating to the Seller, its activity, etc.) by any means by a representative of the Seller are and remain the exclusive property of the Seller, all rights obtained in this regard directly or indirectly (such as through licenses for use and/or publication, exclusive/non-exclusive, limited/unlimited in time, etc.) being reserved to the Seller. The User/Client may copy, transfer and/or use such data only for personal purposes or outside of an activity carried out in a professional capacity and only if it does not conflict with these terms and conditions.

(4) Any other use of the content available on the Site/Platform for purposes other than those permitted by this Agreement or the accompanying terms of use, if any, is expressly prohibited.

10. Advertising & commercial communications

In short: when we engage in direct marketing activities, we ask for your consent in advance. However, there will be situations where we will send you commercial communications based on our legitimate interest, as explained in our Privacy Policy .

(1) You can express your consent to receive commercial communications by electronic mail [SMS/phone calls/social networks], allowing us and our collaborators to make such communications, by checking the specific option at the end of these terms and conditions or in the dedicated area of the Platform.

(2) You can revoke your consent to such commercial communications at any time by:

sending a written request to the e-mail address in the "Contact" section of the Platform or by another method made available - in this case, the revocation will take effect no later than 48 (forty-eight) hours from the initiation of the procedure;

opting out of receiving Newsletters or commercial communications, at any time, by accessing the dedicated link found in the content of any Newsletter;

checking the option to withdraw consent in the dedicated section on the Platform, where it exists.

(3) This procedure will be mentioned in all commercial communications that we will send to you.

(4) Our newsletters and commercial communications are transmitted through specialized partners approved by us, with which you agree.

(5) Your withdrawal from receiving Newsletters or other commercial communications does not imply your withdrawal of acceptance of the remaining terms and conditions regarding online sales made by the Seller and will only have effect for the future, the previous processing being considered lawful. Please note that it is possible that even after sending the revocation of consent, you may still receive commercial communications from us for a short period, until the database is fully updated or in the case of a back-up.

(6) We reserve the right to select the persons to whom we will send Newsletters and other commercial communications, as well as to remove from the database any User or Client who has previously expressed consent to receive Newsletters and other commercial communications, without any subsequent commitment or notification from us, and cannot be held liable for these actions.

11. Liability

In short: you are responsible for the Orders you place, the data you provide, and how you use our Site.

11.1 Content generated by you as a User or Customer

(1) All content (text, photo, video, etc.) that you post through the Platform (such as product reviews or comments left on social networks), hereinafter referred to as "Content" is the exclusive responsibility of the person who created such content.

(2) Although we do not routinely monitor content posted by Users/Customers, we reserve the right to do so and to remove content that violates these Terms (or applicable law) of which we are aware, but we have no obligation to do so.

(3) In the event that we are held liable for the content posted by Users/Clients on the Platform, we reserve the right to take action against the respective User/Client for full compensation for the damage suffered.

(4) Any use of or reliance on any content or materials posted through the Platform or obtained by you through the Platform is at your own risk. If we are notified by a third party that content you submit or post violates these Terms or any applicable law, either in writing or in spirit of these Terms, we reserve the right to remove such content from the Platform without prior notice to you.

(5) We do not encourage, support, represent or guarantee in any way the accuracy of the content or communications posted through the Platform, nor do we support and/or endorse the opinions expressed by Users/Customers on the Products available through the Platform, they being solely responsible for the respective content.

(6) By using the Platform, you acknowledge and agree that you may be exposed to content that may be defamatory, libelous, inaccurate or inappropriate or, in certain cases, misleading. We will not be liable in any way for such content, including but not limited to errors or omissions, or for any direct or indirect damages, whether material or moral, whether direct or indirect, that may be posted, transmitted by email or social media, or made public in any other way through the Products, the Platform or otherwise.

11.2 Use of the Platform

(1) You will not use the Platform:

(a) in any way that violates any local, national or other laws or regulations or any order of a court of any relevant jurisdiction;

(a) for any purpose not permitted by these Terms;

(c) in any way that violates the rights of any person or entity, including their copyright, trademark or other intellectual property rights or other private or contractual rights;

(d) to distribute advertisements of any kind or post or otherwise communicate any false or misleading material or message of any kind, including regarding competitors, potential competitors, etc.;

(e) in any way that, intentionally or unintentionally, harasses, threatens or intimidates any other User or visitor;

(f) in any way that, whether intentionally or unintentionally, promotes or incites racism, violence, hatred or physical or moral harm of any kind;

(g) in any manner that is abusive, defamatory, inaccurate, obscene, offensive or sexually explicit;

(h) post photos or images of another person without their permission (and if a minor, the permission of the minor's legal guardian);

(i) promote illegal activities or in any way that leads to the encouragement, acquisition or conduct of any illegal or criminal activity or that may cause injury, suffering or discomfort to any person;

(j) access, tamper with, damage, or use non-public areas of the Services, our computer systems, servers, or equipment, or our suppliers' technical delivery systems;

(k) access or attempt to access data of other Users of the Products/Platform or to penetrate, access, penetrate any of the security measures relating to the Products or to probe, scan or test the vulnerability of any system or network or to breach or circumvent any security or authentication measures;

(l) in any way that, intentionally or unintentionally, misleads or is intended to deceive another User or visitor to the Platform;

(m) introduce any malware, virus or other harmful software program (worm) that damages or interferes with the operation of the Products offered, including, but not limited to cancelbots, denial of service attacks, time bombs, worms, Trojan horses, viruses or any other malicious software or hardware;

(n) interfere with or disrupt (or attempt to do so) any User, host or network access, including, without limitation, sending a virus, overloading, flooding, spamming, mail bombing the services or writing content-creating scripts so as to interfere with or create an unreasonable burden on the services;

(o) copy, modify or distribute the content of other Users without their consent;

(p) for commercial purposes other than those expressly permitted in these Terms;

(q) circumvent measures used to prevent or restrict access to the Products;

(r) solicit or provide illegal services;

(s) harvest or collect information about other Users or visitors without their consent;

(t) gain unauthorized access to the Products, the server on which the Products are stored, or any server, computer or database connected to the Products;

(u) forge any TCP/IP packet header or any portion of the header information in any email or posting, or in any way use the Products to send altered, misleading or false source information;

(v) scrape, crawl or otherwise preserve or use the Products or any content for phishing, spamming, trolling or any unauthorized (commercial) purpose; or

(w) promote or support or solicit involvement in any other political, religious (recognized as organized or unorganized), cult or sect platform or cause of any kind.

(2) We are not liable for any damages caused to you as a User or Customer or to any third party as a result of our performance of any of our obligations under the Order, nor for damages resulting from the improper use of the Products delivered. To the extent that the limitation of liability in accordance with the above is not possible under applicable law, we will be liable up to the value of the Products that formed the subject of the Order.

(3) You undertake to keep the username and password associated with the Account secure, being solely responsible in the event of their fraudulent use by a third party.

(4) We are not liable for any damage caused by any technical malfunctions of the Platform (eg, the impossibility of accessing any link on the Platform).

12. Complaints and complaints

(1) You can generally contact us at the e-mail address in the "Contact" section of the Platform for any questions or problems you may have regarding the Products, including to identify and correct any errors that occur when entering data. Depending on the technical developments of the Platform, you may also have other methods of communication with us at your disposal (such as online chat, communication from your User account, social networks, etc.), which we will inform you of. However, if you do not tell us about these aspects prior to issuing the notification or starting to provide the Products, these changes will only be possible in exceptional cases, which do not involve a disproportionate effort on our part and which are legally valid.

(2) For notifications or complaints related to Products, you have at your disposal the email address info@gb.ro . If there is no section dedicated to notifications, you can follow the procedure described above.

(3) Complaints thus received will be resolved by us within 30 (thirty) calendar days of their receipt.

13. Use and processing of personal data of individuals

By using the Platform, the Client understands and agrees to transmit personal data to the Seller, this data being subject to processing in accordance with and for the purposes provided in the Privacy Policy , which supplements these Terms and Conditions.

14. Force majeure

(1) Neither the Seller nor the Customer shall be liable for the failure to perform its contractual obligations, if such failure to perform on time and/or properly, in whole or in part, is due to a force majeure event as defined by the Romanian Civil Code.

(2) If within 15 (fifteen) days from the date of occurrence of the force majeure event, the respective event does not cease, either the Seller or the Client shall have the right to notify the other party of the full termination of the Contract without either of them being able to claim damages from the other.

15. Applicable law & dispute resolution

(1) This document represents a legal contract concluded remotely, accepted by simply checking it and is subject to Romanian law.

(2) We will all try to resolve amicably any disputes or disagreements that may arise. To the extent that amicable resolution is not possible, disputes will be resolved by the competent Romanian courts according to the law.

(3) Details on alternative dispute resolution methods are available here .

16. Changes to this document

We may modify this document from time to time and we will decide on the best way to notify Users (pop-up, push notification, e-mail, etc.). Therefore, we recommend that you access this page to always read the most recent version.

This document was last updated on 04.04.2022.